Shouldn't have paid balance on the siding

I now regret paying 90% of the balance on the siding job until it was properly finished. The salesman showed up that day and pressured us and so we agreed to pay 90%. That was a mistake. The work still hasn't been done and this weekend, we had strong winds that blew the cap off. These winds weren't the 70mph winds we sometimes get. These were merely 30mph gusts and the cap should've been able to hand that.

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I'm a bit frustrated. The company, Burnett Inc, has called us a couple of times, indicating that they want the balance paid, as if the work has already been done. It hasn't. They acted as if it had been.

I even received a call last Thursday from one of the guys that had done the installation, and he asked if he could show up after 17:00 to finish the job. So it appeared that they do intend to finish the job, but the thing is, he was wanting to do it after 17:00, as if to say that it's a lower priority than their day jobs. And the guy never showed up, so it's definitely not a priority for them.

I don't like to have these confrontations, but I'm going to have to call the people at Burnett on Monday and remind them that we're waiting for them to finish the job. I also plan to tell them that we're never going to pay a balance again until the work is complete. This was a mistake to do it this time. We were trying to be nice. We were trying to do the right thing, and unfortunately, they have not done the same.